Shipping & Delivery

All orders will be dispatched within 24 - 48 hours Monday to Friday. If you need immediate shipping please contact us and we’ll do our best to help!

A confirmation email will be sent to the email address you have provided at checkout.

We use Australia Post for our deliveries. All delivery services will have shipment tracking so you know when your shipment is ready for delivery.  

As at December 2021, Australia Post has indicated that deliveries may take longer than usual to arrive due to COVID-19 and surge in demand.

Orders placed on public holidays will be shipped the next business day. 

AUSTRALIA-WIDE STANDARD DELIVERY

We ship across Australia at a flat fee of $9.95 per Australian delivery address for orders over $20. That means whether you’re in a regional area or across Australia in WA (as we are in NSW) you only have to pay $9.95 per shipment for standard delivery as we’ll cover the rest!

Standard delivery, depending on your postcode, will be next day to 5 business days once we have marked your shipment as “Ready for Shipment”. Packages will be left in a safe place as deemed by the delivery service.

EXPRESS POST DELIVERY

We offer Express Post Delivery in Australia for a flat fee of $16.95 per delivery. This covers 80% of Australian addresses and Post Office Boxes. 

Please select this option at checkout. 

 CORPORATE DELIVERY

For multiple delivery addresses for a corporate order, please contact us at corporate@thegiftedit.com.au and we can organise a price for your total order rather than price per shipment for both standard and express shipping.

You can also message us on our online corporate enquiry form located on the navigation bar.

If you could provide us some information on the email or enquiry form, we can reply with better information such as: 

1. Contact Name
2. Company
3. Email address
4. Best phone number to contact you on
5. Selection of boxes you’re interested in
6. Location of shipment addresses
7. Special requests

INTERNATIONAL DELIVERY

We offer International shipping to Asia, Emirates, US and UK. If your country is not listed in checkout, please contact us for International Delivery prices at info@thegiftedit.com.au. In your email, please provide us the following details: 

1. Postal Address
2. Country
3. When you need it delivered by (so we can source a number of options for you).

INSURANCE

We recommend taking insurance on all shipments as The Gift Edit. will not take responsibility for any delays, or items lost or damaged in transit unless the customer has opted for insurance which can be organised by contacting us at info@thegiftedit.com.au or requesting insurance in the special request message box at checkout. We will contact you afterwards to organise before we dispatch.

The Gift Edit. endeavours to mitigate lost and damaged gift boxes by packaging our products with great care and using reputable delivery services that offer tracking.